10 Best CRM For SaaS Startups

10 Best crm For Saas Startups

10 Best CRM For Saas Startups | What is CRM for a Small Business?

Are you one of those who are having trouble keeping track of customer details and building relationships? Then a customer relationship management software that you can come in handy.

What is CRM for a Small Business?

It is an all-in-one tool that will help you manage your customer details, send emails, create reports, make calls, add notes, and more. The beauty of CRM is that you will be able to do all of this without leaving the software.

It is perfect for small businesses and startups to start with CRM software. Usually, in most of the early days of a business, customer details are handled manually on the spreadsheets and docs files.

But as the business may grow, the manual process may become ineffective and brutal. That’s why CRMs are highly useful. It may help your marketing, sales, and customer support teams to use the data to find unique insights about customers.

How you can select the best CRM Software 

When it comes to selecting CRM software, you will have plenty of options out in the market. But here are some of the good things that you should look for in the best CRM software:

1. Reporting 

An excellent CRM will help you track your activities and generate reports to show your data to make informed decisions.

2. Ease to use 

Since the CRM software will offer you many options, it’s straightforward to get lost. So, you need to select a straightforward tool for you and your team.


When you are about to choose a very good CRM, you have to make sure that it lets you customize the workflows and processes since every business is very different. You can tailor the tool according to your own needs through your customization.

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4. Integration 

The best CRM software is the one that will easily integrate with all the other tools and services, allowing you to easily automate multiple processes.

Best CRM for Startups and Small Business

Picking up the right CRM for your Startup and small business can be very difficult. So we will now share the ten best CRM that you can use for your Startups and Business.

1. Zoho

Zoho is a compelling cloud software suite and will offer different SaaS applications for businesses of all sizes. Zoho is one of the best CRM for the small startups. Over 150,000 companies use Zoho CRM in around 178 different countries.

You can always use it to engage with the customers, convert leads, and boost your revenue. In addition, easily manage and automate many different tasks, including emails, live chats, social media, and much more, just from a single platform.


A streak is an excellent option for beginners and startups. Since it is built into Gmail and G Suit, it is also among the best CRM for all the small businesses and is built for Gmail.

The Streak will automatically capture the data from your emails and contacts. It will also help you set up and customize a process for your teams, sort, group data, filter, and see upcoming tasks. It is available for free for personal use.

One of the attractive features of the Streak includes tracking all of your contacts in a pipeline, custom views of your pipeline, importing and exporting data, using mail merges to send mass emails, using mobile apps to stay connected, tracking calls, and to take the notes, and easy integration with 900+ platforms.

3. Agile CRM

Agile is designed to be very user-friendly. A simple dashboard can also automate your sales, customer services, and marketing. It is another prevalent yet powerful CRM software for small businesses.

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With the help of Agile CRM, you can always manage your contacts, track the deal’s voice mails, and automate calls. In addition, the CRM is filled with all the features you want and offers you affordable pricing plans, making it very ideal for small businesses.

4. Drip

Drip is another one of the best leading eCommerce CRM in the market. It is specially designed to increase your online store sales and help you manage the contacts, convert them into paying customers, and generate leads.

Drip is a mighty CRM and offers you an attractive interface that is very easy to use. It will always help you bridge the gap between what your customers want and what your stores deliver. Drip is not just for the eCommerce website’s users; others can also use it for their businesses.


Most consumers like it the most because it is the most user-friendly CRM software. It is designed to be very simple and make it fast to manage and access the contacts. PipeDrive is the best CRM for startups. It offers you more exciting features than you would expect from a CRM.

Its pipeline management features will let your entire sales process. Using it, you can easily take action, stay in control of your sales funnel, and remain organized. All that has to do is log in, enter the contact details into the pipeline and start selling to your customers.


GreenRope is very user-friendly and is one of the best CRMs for businesses. It is an all-in-one CRM that will help you generate leads, boost your conversation, and increase awareness.

Using GreenRope will help you easily track emails, websites, and more in real-time. It will help you find one of the most converting pages, time on page, and total page views in a spotless dashboard.

7. Freshsales

Freshsales is loaded with one of the best features. It is one of the best CRM software. It is designed with small businesses in mind. You can easily capture leads, manage contacts, make phone calls, create a sales funnel, and send emails using the dashboard.

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One of the standout features of the Freshsales is its reporting capabilities. You can create detailed, advanced reports showing sales and revenue data with graphical charts.


One of the best things about the HubSpot is that it is completely free and filled with many features that you would expect from a very high-quality CRM, perfect for small businesses. As a result, it is our number pick and best CRM for the startups that you can quickly get your hands on.

With the help of Hubspot, you can easily manage. For example, you will be able to organize your contacts and see that which deals they opt for and which deals were lost, giving you a very complete view of your sales funnel.

9.Constant Contact 

Constant Contact is perfect for small businesses as you can easily use it for email campaigns and to manage contacts. Constant Contact is widely known for its email marketing platform. Still, you can also use it as one of the best for email campaigns and to manage contacts.

The dashboard offered by Constant Contact is so simple, clean, and very easy to use. You will also be able to track customers’ activities from your dashboard, send emails, display reports and store contact details.

10. Pivotal CRM

Pivotal is an on-premise customer relationship management solution that will cater to businesses of all sizes, helping them manage various CRM processes easily. It includes lead management, marketing automation, customer service, and sales force automation. Also, it supports online self-service and partner management modules and data management.


This article has discussed the best CRM for startups and small businesses. However, we recommend you do some research to get the best results.