How to fix the “Lan cable not connected on PS4” Issue

How to fix the “Lan cable not connected on PS4” Issue

Best ways to fix the “Lan cable not connected on PS4” Issue.

PS4 gamers are not foreign to this issue and if your console hasn’t faced it, you might have heard it from someone with the same gaming device as you. It showed up some years back and some users are still affected at this time. Before going any further on how to fix it, a person needs to know why it happens? There must be a reason why it occurs. It could be that there is an issue with the firmware on your console. It also means that the PC isn’t detecting power transmission through the Ethernet cable and this could be because it’s either damaged or you didn’t connect it the right way. Let’s go to how you can fix the problem of Lan cable not connected on PS4.


First solution: Router reboot.

It works in most cases. Follow the steps below and know what to do.

  • First things first, unplug the power cable from the router and wait for 10 seconds and then plug it again
  • The router will reboot
  • After, go to your settings > network > setup internet connection and then select use LAN cable.
  • Lastly, choose easy and you will see internet settings updated notification.

This is the first solution because of how easy it will be for the user to implement. If it doesn’t work for you, then go to the next solution

Second solution: Establish a static IP address on PS4

The tip here is to just change the local IP address of your console. Follow the steps below.

  • Go to settings > network> view connection status
  • For the next step, you need to write down the IP address you see for the future’s sake. You might want to write down the subnet mask, default gateway too. After go back
  • Click setup internet connection> use a LAN cable
  • Then select custom and manual on the next screen.
  • Then add the IP address and note, it doesn’t need to be the same number, only the first three numbers should be identical but the last three could all depend on you according to the 2-255 scale and after that, you can make an addition of your subnet mask and the getaway that you had earlier written down. Then for the next step, you have to do two steps to select MTU: automatic and then PROXY SERVER: DO NOT USE.
  • Lastly, check if the internet connection is working properly and link the LAN cable and chances are it will be back to normal.
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Third solution: Change DNS settings on the console.

Change the console’s domain name system(DNS) with Google’s DNS and it can also make your internet speed better than it was before. Read through the steps below to know how to do so

  • Go to settings > network> setup internet connection
  • Select LAN cable
  • Select custom
  • Choose Automatic IP address settings
  • You don’t need to specify the DHCP hostname.
  • Select manual from the DNS settings.
  • Then fill in as primary and as your secondary DNS.
  • Go to MTU settings and select automatic
  • You will see PROXY DO NOT USE
  • Then check and see if your internet connection is working.

Fourth solution: Rebuild the database on the console.

This will take over 10 minutes or more to an hour. It all depends on the data your drive holds. Check the steps below.

  • Switch off the console and hold the power button for about 10 seconds, wait for the second beep and that will boot the console to safe mode.
  • Then connect the controller with a micro USB cable
  • Press the PS button on the controller.
  • Use the directional pad to go down and select rebuild database using the x button on the controller.
  • The screen will start loading and after it does, you will see the home screen.
  • Sign in to your console account and with the LAN cable, try to connect to the PS4. Just a tip for those who had purchased games and there are nowhere to be seen in the library. You coulda restoration through the steps below.
  1. Go to settings> account management> restore license and then click the restore button.

This solution will only work if you do it while being signed in to your PlayStation account.

 Besides what we have discussed above, if you still see no changes then it means that maybe the problem needs other solutions outside of what you now already know. These are just tips you can use in future or at the point of the issue.

  • You might want to use another port of your router.
  • Check if the Ethernet port is dusty in any way. You might be surprised that the dust could be the barrier. Make sure you always leave it spotless for future purposes
  • Check if it’s bent underneath another thing
  • Change the MTU settings on your console if needed.
  • Use an Ethernet USB dongle and link it to the USB port on the console and then to the LAN cable.
  • Check the console, maybe the problem isn’t the cable. You might be blaming the wrong device.
  • Use a substitute router.
  • In case you are a user of CAT 6 or LAN cable then change it to CAT 5 cable.
  • For the last part, if these tips don’t work too then you might want to reinstall the system software and just to give you a heads up, it will erase everything on your hard drive. Do it when it’s the only option on the table.
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We have come to the end of the article, and I hope you are not in the dark when it comes to fixing the problem because we have tried to look at the known solutions in the book and all is left is for you to try them and go back to your routine of playing games nonstop. There is only one risky way you can go with, but we have seen that it can only be used once everything completely fails and you are stuck with nothing.