Is Leisure and Hospitality Consumer Services a Good Career Path?
If you’ve been thinking about a career in leisure and hospitality, you may be wondering, “Is this the right field for me?” Read on to learn about this industry’s job outlook, requirements, and growth potential. You can then use this information to make a good career choice. Let’s get started! What are the critical factors for success in this field?
The job outlook in leisure and hospitality
The leisure and hospitality sector is experiencing a rough period in terms of job growth and job quality. This sector tends to be volatile and susceptible to seasonal fluctuations and economic conditions. Job turnover is relatively high, making it difficult for businesses to attract and retain staff. As the economic recovery continues, this dynamic may change. Below is the most recent job outlook for the leisure and hospitality industry. For more detailed information, please consult the following tables.
The low-wage labor market is notoriously unprotected. Workers with low wages have no bargaining power and can only raise their wages by quitting. The recent coronavirus outbreak has brought this into focus. In addition, the social insurance system has failed to protect workers in the most vulnerable service sectors, and unionization levels are low. This makes the job outlook for the leisure and hospitality industry particularly bleak. If you are looking for an opportunity in this industry, there are several factors you should consider.
Although employment in the leisure and hospitality industry has increased in recent months, it has been characterized by setbacks. According to the Bureau of Labor Statistics, employment growth in the sector has been modest, averaging only 296,000 new jobs per month through February. But this is still far below pre-pandemic levels. Moreover, this sector accounts for 61 percent of the unrecovered jobs. But with the rising consumer confidence, employment growth could pick up.
The industry continues to experience volatile employment and wage levels. During the recent pandemic, the leisure and hospitality sector was hard hit. Travel restrictions and social-discipline mandates limited the number of visitors. Since many of these jobs are high-contact, these workers are at risk of contracting COVID-19. Due to this, many businesses closed down. A significant amount of employment in the leisure and hospitality sectors was lost due to this crisis. As a result, job numbers declined across the country, with New York State seeing a 62% decrease in employment in leisure and hospitality jobs.
The recovery of the travel and leisure industry is slow, even though employment levels have not recovered to pre-pandemic levels. Although employment levels have yet to recover to pre-pandemic levels, nominal wages for low-wage workers have risen significantly. In addition, the industry has seen record levels of job openings and quits, according to the Job Openings and Labor Turnover Survey. This trend has been consistent throughout the industry and is likely to continue.
Despite the slowdown, the Bay Area is expected to grow in February by 8.3%, making it the fastest-growing area. However, this expansion is likely to slow down to 0.9% by 2023 and only accounts for a small fraction of total employment. The Bay Area’s employment growth rate is also above the national average, making it a strong choice for many people seeking a new job.
Requirements for a career in this field
If you’d like a varied job with diverse responsibilities, a career in Recreation, amusement, and Attractions could be a good choice. This sector is diverse and requires good customer service skills and a keen understanding of the operations of different types of entertainment facilities. Training will usually be on-the-job. However, this is a rewarding field.
The sector is large and diverse and includes everything from full-service hotels to bed and breakfast inns. Restaurants, nightclubs, cruise ships, and theme parks are all part of the sector. Employees in the sector often train in areas such as lodging, food service, events planning, and marketing. Other jobs in this sector focus on the management, marketing, and supervision of other employees.
Students can prepare for a career in the tourism and hospitality industry by pursuing a bachelor’s degree in this field. Throughout this degree program, students will learn management fundamentals, including human resources, food safety, customer service, and customer service. In addition to these fundamental skills, students may choose to continue their education by completing post-secondary study in the industry. After graduating, students can apply their training to careers in various industries and settings.
Some roles in this industry require formal training, such as concierge jobs. However, some entry-level positions do not require a high school diploma. A college degree or professional certification is preferred, but some employers require applicants to have at least a high school diploma or GED. However, some people with no formal education can still enter the hospitality industry and advance through on-the-job training.
A career in this field requires strong communication skills. Typical duties involve answering telephone inquiries, quoting fares, and confirming hotel reservations. To enter this field, you must have a high school diploma and some college coursework in business or management. Additionally, many people working in this sector are also required to perform light cleaning duties such as making beds, replenishing linens, cleaning rooms, and emptying wastebaskets.
Potential for growth in this field
Online restaurant booking services have become ubiquitous in the leisure industry, and the secondary ticket market is booming as consumers demand more flexibility. Companies such as eBay’s StubHub and Swiss-based Viagogo benefit from this trend. Another fast-growing sector in the leisure economy is bespoke travel agency services, which provide luxury and curated experiences and risk management for the cash-rich. However, the sector is not without its challenges.
The industry is one of the lowest-paid in the country, which means that a slight increase in wages could translate into significant growth. Growth in this sector is due to several factors, including a growing economy and low unemployment rates. Companies must focus on improving the experience of their workers and guest to keep their customers coming back.
If they do not, the business will suffer. A good business plan can help you navigate the industry’s challenges and make it more lucrative.
However, the overall job outlook is not good. While consumer confidence is high, the uncertainty caused by shifts in work postures may hinder businesses from hiring. However, employment in the leisure and hospitality sector has recovered faster in non-metro areas than in metropolitan areas. In addition, business travel continues to be down, which may prolong the recovery in this sector. In addition, the economy may continue to grow at a slower pace in the long run, but it’s likely to remain a laggard for a few years.
Low wages still hamper the industry’s growth. In the aftermath of the global financial crisis, workers in leisure and hospitality have found jobs outside the sector. Despite their low wages, twenty percent of these workers found work in healthcare and retail establishments. However, as the economy recovers, the dynamics of the industry will change. This industry is still volatile, so growth is not guaranteed.
The emergence of new technologies has democratized the way consumers access leisure assets. Improved search functionality makes it easy for consumers to find the experiences they want and are easily accessible. New self-booking and payment technologies have made the process seamless. Moreover, the emergence of high-fidelity mobile networks and rich media content enables consumers to stay connected. With the increasing disposable income, a growing number of leisure spending is expected in developed countries.
The new leisure economy is rapidly transforming. As consumers increasingly seek to create memorable experiences, their leisure choices evolve rapidly to meet their demands. Several new business models are emerging, and entrepreneurs are leveraging these to create innovative companies. The current leisure economy is supported by six significant macro-trends: the democratization of information, efficient digital business models, physical accessibility, and the increasing popularity of online entertainment.