Side By Side Refrigerator Not Cooling But Freezer Is Fine?

Side By Side Refrigerator Not Cooling But Freezer Is Fine?

Side By Side Refrigerator Not Cooling But Freezer Is Fine?

If your freezer is cold but the refrigerator section isn’t staying cool, there are several possible causes that you can troubleshoot yourself. The most common issues are overstuffing the freezer, blocked condenser coils, a problem with the evaporator fan motor, and a faulty thermistor.

What Is Wrong With the Refrigerator Not Cooling but the Worker Working?

To effectively address the issue at hand, it’s essential to comprehend the fundamental workings of a refrigerator’s cooling system. A typical refrigerator operates on a closed-loop system, using refrigerant to extract heat from the interior and expel it outside. The refrigerant undergoes phase changes, transitioning from a low-pressure gas to a high-pressure liquid and back to a gas in a continuous cycle, enabling the cooling process.

Potential Causes of Refrigerator Not Cooling

One of the most common culprits for inadequate cooling in a refrigerator is blocked condenser coils. Over time, dust, dirt, and debris accumulate on these coils, hindering their ability to dissipate heat effectively. As a result, the refrigerator struggles to maintain the desired temperature.

Faulty Evaporator Fan

The evaporator fan plays a crucial role in circulating cold air throughout the refrigerator compartment. If this fan malfunctions, the cold air won’t reach the refrigerator area, while the freezer may still receive sufficient cooling due to separate fans or vents.

Defective Thermostat

A malfunctioning thermostat can also lead to inconsistent cooling. The thermostat regulates the compressor’s operation based on the temperature inside the refrigerator. If it fails to function correctly, the compressor might not run as required, affecting cooling performance.

Inadequate Refrigerant Levels

If there is a refrigerant leak or if the system was not adequately charged during manufacturing or maintenance, the refrigerator may struggle to cool effectively.

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Damaged Door Seals

Worn-out or damaged door seals can lead to temperature leakage, causing the refrigerator to work harder to maintain ideal cooling conditions.

Troubleshooting and Possible Solutions

To address the issue of blocked condenser coils, start by unplugging the refrigerator and locating the coils, usually found at the back or beneath the appliance. Use a vacuum cleaner or a brush to gently remove the accumulated debris, allowing for better heat dissipation.

Check the Evaporator Fan

Locate the evaporator fan inside the freezer compartment. Ensure it’s running when the compressor is active. If the fan is not functioning, it might require replacement.

Test the Thermostat

To check if the thermostat is working correctly, you can perform a simple test using a multimeter. Set the thermostat to the coldest setting and measure the continuity. If there’s no continuity when the thermostat is set to the coldest temperature, it may need replacement.

Inspect Refrigerant Levels

Inspecting refrigerant levels requires professional expertise as it involves handling the refrigerant itself. If you suspect a refrigerant leak or inadequate levels, it’s best to contact a certified technician to diagnose and resolve the issue.

Replace Damaged Door Seals

Examine the door seals for any signs of damage or wear. If you notice gaps or tears, replacing the door seals can help ensure proper insulation and temperature retention.

What Are the Common Problems With Refrigerators Not Cooling?

We will help you troubleshoot and potentially resolve the issue without the need for professional assistance. Let’s delve into the details and get your fridge back to optimal cooling efficiency!

Dirty Condenser Coils

One of the primary culprits behind a refrigerator’s failure to cool is dirty condenser coils. These coils, located at the back or beneath the unit, are responsible for dissipating heat from the refrigerator’s interior. Over time, dust, debris, and pet hair can accumulate on the coils, hindering their heat exchange process. This results in reduced cooling performance and higher energy consumption.

To remedy this issue, we recommend cleaning the condenser coils regularly. Unplug the refrigerator, then use a vacuum cleaner with a brush attachment or a coil cleaning brush to gently remove the buildup. Performing this maintenance task at least once every six months can significantly improve your refrigerator’s cooling efficiency.

Faulty Evaporator Fan

The evaporator fan in your refrigerator is responsible for circulating cold air throughout the appliance. If this fan malfunctions or becomes obstructed, it can lead to inadequate cooling in the fridge compartment. You may notice that certain refrigerators are not as efficient as others.

To check if the evaporator fan is working correctly, open the freezer compartment and listen for the sound of the fan running. If you can’t hear it or suspect an issue, it’s best to have a professional technician inspect and replace the fan if necessary.

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Damaged Door Gaskets

Faulty door gaskets are a frequent cause of cooling problems in refrigerators. These rubber seals around the refrigerator and freezer doors ensure an airtight closure. If they are worn, torn, or dirty, cold air can escape and warm air can enter the appliance, leading to inefficient cooling.

Inspect the door gaskets for any signs of damage and clean them with mild soapy water if necessary. For torn or worn-out gaskets, you can easily replace them by purchasing compatible ones from the refrigerator’s manufacturer or a reputable appliance store.

Inadequate Airflow

Proper airflow is essential for an optimally functioning refrigerator. If the interior airflow is obstructed, it can result in uneven cooling or a complete lack of cooling. Overloading the refrigerator with items, especially in front of air vents, is a common mistake that hampers airflow.

To ensure sufficient airflow, arrange the contents of your fridge strategically, leaving space for air to circulate. Avoid overcrowding and keep perishables away from the air vents. This simple adjustment can make a significant difference in the cooling performance of your refrigerator.

Thermostat Issues

The thermostat is the component responsible for regulating the temperature inside your refrigerator. If it malfunctions or loses accuracy, your fridge may fail to cool adequately. You might notice freezing in the refrigerator compartment or warmer temperatures than the set level.

To troubleshoot thermostat issues, check the temperature settings and adjust them according to the manufacturer’s recommendations. If you still encounter problems, consider replacing the thermostat with a compatible one to restore proper cooling.

Low Refrigerant Levels

Refrigerators rely on a refrigerant to absorb heat and cool the interior. If the refrigerant levels are low due to leakage or other issues, the cooling efficiency of the refrigerator will be compromised. This can lead to prolonged cooling times or a complete lack of cooling.

Repairing refrigerant leaks and refilling the refrigerant should only be handled by licensed professionals, as it involves handling potentially hazardous substances. If you suspect low refrigerant levels, it’s essential to contact a certified technician to diagnose and resolve the issue safely.

How Do You Reset a Refrigerator That Is Not Cooling?

We’ll provide you with step-by-step instructions on resetting your refrigerator to ensure it regains its cooling capabilities. Before we proceed, it’s essential to emphasize that while there are various factors influencing search rankings, our focus here is on delivering high-quality content to help you resolve your refrigerator issue promptly.

Diagnosing the Problem

Before attempting a reset, it’s crucial to determine the root cause of your refrigerator’s cooling problem. Several factors could contribute to this issue, such as a malfunctioning compressor, clogged condenser coils, a faulty thermostat, or a defrost system failure. Identifying the exact problem will help you ensure that a reset is indeed the appropriate course of action.

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Step 1: Unplug the Refrigerator

The first step in resetting your refrigerator is to unplug it from the power source. Locate the power cord at the back of the refrigerator and gently pull it out of the electrical outlet.

Step 2: Wait for a Few Minutes

After unplugging the refrigerator, allow it to sit idle for at least five minutes. This waiting period is crucial as it gives the appliance a chance to reset its internal components and may resolve any minor glitches.

Step 3: Plug the Refrigerator Back In

Once the waiting time is over, plug the refrigerator back into the electrical outlet firmly. Ensure that the power connection is secure.

Step 4: Power On the Refrigerator

Now, turn on the refrigerator by adjusting the temperature settings to your desired level. Pay attention to any unusual noises or error messages displayed on the control panel.

Step 5: Give It Time to Cool

After resetting and powering on the refrigerator, be patient and allow it a few hours to cool properly. Monitor the internal temperature to check if it’s dropping to the desired level.

Additional Troubleshooting Tips

If your refrigerator is still not cooling after the reset, don’t worry; there are some additional troubleshooting steps you can take:

  • Check the Door Seal: A faulty door seal can cause cold air to escape from the refrigerator, resulting in improper cooling. Inspect the door gasket for any cracks or damage and replace it if necessary.
  • Clean the Condenser Coils: Over time, dust and debris can accumulate on the condenser coils, hindering heat dissipation and affecting cooling efficiency. Clean the coils regularly using a vacuum cleaner or a brush.
  • Inspect the Evaporator Fan: The evaporator fan is responsible for circulating cool air inside the refrigerator. If it’s not functioning correctly, the appliance won’t cool effectively. Listen for any unusual noises coming from the freezer section, which may indicate a faulty fan.
  • Verify the Defrost System: If your refrigerator has a defrost system, ensure it’s working correctly. A malfunctioning defrost system can lead to ice buildup on the evaporator coils, obstructing the cooling process.
  • Check the thermostat: Confirm that the thermostat settings are accurate and match your cooling preferences. If the thermostat is faulty, it may not send the right signals to the cooling system.


Why is my side-by-side refrigerator not cooling, but the freezer is working correctly?

When a side-by-side refrigerator is not cooling on the refrigerator side but the freezer is fine, several potential issues could be causing this problem.

Is there any obstruction in the refrigerator air vents?

Check if there are any items blocking the air vents between the freezer and refrigerator compartments. Removing obstructions can improve the airflow and cooling on the refrigerator side.

Are the refrigerator coils clean and free of dust?

Dust and dirt accumulation on the coils can reduce cooling efficiency. Regularly clean the coils located at the back or bottom of the fridge to enhance cooling performance.

Is the refrigerator’s evaporator fan working correctly?

The evaporator fan circulates cold air between the freezer and refrigerator compartments. If the fan is not functioning, the refrigerator side won’t cool properly. Verify if the fan is running and replace it if needed.

Could a malfunctioning defrost system be the cause?

A faulty defrost system can lead to ice buildup on the evaporator coils, affecting cooling on the refrigerator side. Examine the defrost thermostat, defrost heater, and defrost timer for any issues.

What if the troubleshooting steps don’t resolve the problem?

If you’ve attempted all the possible solutions and the side-by-side refrigerator is still not cooling on the refrigerator side, it’s best to contact a qualified refrigerator repair technician for a comprehensive diagnosis and repair.