Best ways to troubleshoot ps4 keeps turning off

troubleshoot ps4 keeps turning off

How to Fix a PS4 keeps Turning Off By Itself

This guide will help you troubleshoot your PlayStation 4 and resolve sudden shutdown issues. These include checking the power supply and hard disk and using the safe mode suggested by Sony. Your PlayStation 4 may shut down by itself for many reasons. The issue of “ps4 keeps turning off”  can be caused by heat, power delivery, or software issues.

Ask yourself the same question. After playing for a few hours online or in single-player campaign mode, my PS4 randomly turns OFF. It can happen every few hours, or it may not occur for several weeks. Sometimes it makes a loud screeching sound and then turns off. What could be causing my PS4’s random shutdown? Could it be a problem with the console itself?

Let us walk through checking the basics and perform some essential maintenance to get you back up and gaming soon.

Checking the Power Connection

  1. Turn off the PS4 completely by pressing the power button for at least 7 seconds – it will beep twice to indicate it’s been completely turned off.
  2. Disconnect the power cable of the console from your electrical outlet.
  3. To check for unusual behaviors, make sure to inspect the power words and other cords. To confirm that the problem is indeed at the power connection, make sure you have spares. To check if anything is blocking the ports, you can inspect them.

Checking the Hard Drive

This process involves taking apart the device, so you’ll want to be extra cautious with this step.

  1. Turn off the PS4 completely by pressing the power button for at least 7 seconds – two beeps indicate it’s been completely turned off.
  2. The power cable should be disconnected from the outlet. Any other wires connected to the console should be removed.
  3. Slide the Hard Disk Drive bay cover (the shiny part) out and away from the system to remove it.
  4. Make sure the hard drive is seated correctly and securely screwed into the system. You can remove the screw to swap out the hard drive. You will need to install new software on the hard drive.
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Updating the System in Safe Mode

A lousy update may be the root cause of your problem. You can fix your problem by installing a zero-day update or a day-one upgrade.

  1. Make sure you have at least 400 MB of free space on your USB stick. After wiping the USB stick, create a folder called PS4 Inside this folder, you’ll create a second folder called update.
  2. Copy the PS4 latest update to your computer and save it to the UPDATE Folder on your flash drive
  3. Turn off the console completely, and then connect the USB stick to the PS4 through one of the forward-facing USB ports.
  4. Hold the power button for at least 7 seconds. At this point, the system will boot into Safe Mode.
  5. In Safe Mode, select the third option, “Update System Software,” and you’ll be able to follow the directions with ease.

Preventing the APU Problem

The Blue Light of Death is most likely not due to any of these fixes. As I mentioned earlier, the motherboard has not been correctly soldered to some PS4 consoles’ Accelerated Processing Unit. It is impossible to fix this, and Sony can only provide a replacement unit. The only reason that the APU might come off the motherboard is if it’s overheated. These are some tips to keep the APU from slipping off the motherboard.

  1. Your console should be well ventilated. Take out any obstructions to the PS4’s air vents.
  2. Provide extra cooling with a standing fan or an air conditioner at all times.
  3. The console should not be used for prolonged periods. After hours of prolonged use, put it to sleep.

Checking Power Issues

Your PS4 could also be experiencing power problems or insufficient power. In many cases, the PS4 wasn’t getting the energy needed. It is because multiple appliances were connected to the same outlet as the PS4.

Connect the PS4 to an outlet that is solely for it and then let it go. That should resolve the problem.

PS4 Power System

Sometimes the power supply is not consistent. Power surges can occasionally cause the PS4 to shut down and disrupt its power cycle. In this instance, connect the console to another place and check if the problem persists. You might need to have your power checked if it doesn’t.

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Your PS4 could also turn off if another appliance or light switch is turned on. The PS4 might shut down temporarily due to an influx.

Checking Multiple Connectors

Multi-connectors have become more common. These connectors allow you to connect your PS4 with other modules that also require an HDMI port. It can cause the PS4 to shut down if it detects activity from another module while it is running.

This solution is to plug the PS4 directly instead of using connectors. You can also try to isolate the PS4 from the TV/screen.

Connected to a USB Consider removing the cable from the front port. If the PS4’s internal connectivity is insufficient, then any activity from the port could cause the console to go down.

Switching to Cable Internet

Wi-Fi As well as computer systems, modules can cause power fluctuations in consoles. The module can cause an influx, which will force the PS4’s shutdown. In this case, you might consider switching to cable internet.

Ethernet Cable

Your PS4’s back has a power cable. If you don’t have cable internet access, you can connect your router to your PS4 using a LAN cable. Avoid using Wi-Fi if your PS4 is running smoothly on LAN internet.

Note: To test this solution, you can also altogether disable your Internet.

Checking for Hardware Problems

If none of these solutions work, you might consider having your PS4 tested for hardware issues. You might consider defection. PSU unit Or your PS4 overheating.

People have reported that their PS4 stops working when it heats up. That is probably due to faulty joints. The thermal on-off switch can also be activated if the console is heated up.

It is recommended that you do not check for hardware problems yourself; get it to a nearby Sony service center.

Summary ( Troubleshooting ps4 keeps turning off )

A growing number of PlayStation 4 owners have reported an issue in which the PS4 system shuts down immediately after turning on. That is known as the PS4 Blue Light of Death. This issue causes the console light to blink red or blue, indicating that your console is about to shut down abruptly. Other users have also experienced the sudden shutting down of their consoles during gameplay.

Several factors could cause this issue. It could be a problem with your power supply or ports. Your console could also suddenly shut down due to a faulty hard drive. Software issues are not new. The PlayStation 4’s software can be corrupted or broken. The Accelerated Processing Unit (APU) could also be responsible. It consists of the CPU as well as the GPU. Some units may have had poor soldering. It is the main reason for the APU problem. The APU can’t be replaced or repaired. Because APU units are unique to each PS4 console, they cannot be found elsewhere.

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Heat Check

Overheating is the most common cause of a PlayStation 4 shutting down randomly.

  • Vent holes are located throughout the back of your PlayStation 4 to let out hot air. Ventilation is also available on the sides of your PlayStation 4.
  • Your PlayStation 4 should not be placed in an enclosed space, such as on a shelf in your home entertainment center. To release the heat, it produces when it turns on, it needs to be surrounded by space.
  • Make sure your system does not have its air vents covered by decorations or soft furnishings.
  • Check for dust as it will impede airflow and hurt cooling.

After making sure your PlayStation 4 isn’t overheating, it’s often a good idea to allow it 30 minutes to cool down before starting it back up again.

Power Check

The AC IN connector shape on the power cable varies depending on your PlayStation 4 model.

  1. Make sure the AC adapter is plugged into the back of your PlayStation 4.
  2. Make sure the AC adapter is plugged into the wall outlet.
  3. The power switch is located on the front of the PlayStation 4. Press and release the power button to turn on the PlayStation 4. It will briefly beep when you press it.

Power Management Check

Over time, power management devices such as surge protectors and power conditioners wear out. That is because they can withstand surges, so expensive sound systems, home theater, and video game equipment don’t.

As power management devices near or exceed their end-of-life usefulness, they can start to have problems providing the correct voltages or enough amps to your home theater equipment, such as your Television.

It is the easiest way to check if your device works when plugged into the wall. If the device is plugged into the wall and works, it means that your power management device is failing.

Next time, if you come up with the issue of PS4 Turning Off by Itself, you know the troubleshooting process.