10 Best CRM for SaaS Startups in 2022

10 Best CRM for SaaS Startups in 2022

10 Best CRM for SaaS Startups in 2022

The world of software is constantly changing. New technologies and platforms are continually being developed, but that doesn’t mean you can forget the basics. CRM for Saas startups comes in all shapes and sizes, so it’s important to ask a few questions before picking one out. 

This article provides ten CRM for Saas startups in 2022 that have been tested by our experts, along with a few pointers on what to look for when picking the best fit.

The best CRM for Saas startups needs to keep your organization running smoothly and help you understand your customers better. You should also find one that makes it easy to pick up on the features you need without feeling overwhelmed by an abundance of options. 

Here are 10 CRM for Saas startups that will help you build your business in a way that works for you:


Best Free CRM: Zoho makes a great option for businesses on a budget. It comes with free support and offers plenty of free updates. If you don’t have many users, this is a perfect choice as it is affordable. It’s very easy to use and understand as well. Clean interface and lots of upgrades as well.

All three of these services help you stay connected to your business, no matter where you are. And, with free use on all accounts, it’s a wonderful option for startups that prioritize setting the groundwork over expanding their reach quickly.

Zoho is unique in the sense that it offers a suite of SaaS applications that aid in almost every aspect of your business operations. So you can have things like invoicing, email marketing, time tracking, and much more under one roof.

HubSpot CRM

HubSpot CRM is a cloud-based Customer Relationship Management tool used by businesses to connect with their clients, increase ticket conversion rates and generate more revenue. HubSpot CRM is compatible with Gmail, Outlook, and Office 365, so there’s no need to manage your data on different platforms.

HubSpot CRM is specifically designed for Customer Success Managers and growth hackers who have to reach out to their existing customers in a more personal way. It can be used to build relationships with existing customers, meaning maintaining your customers is no longer just about adding new ones but also keeping them happy.

If HubSpot CRM is a useful tool, then you should start using it and learn how it works to build better connections with your existing clients and increase revenue; this guide explains all the features of HubSpot CRM, so you should apply them when creating your account.

It is best to use HubSpot CRM if you are selling a SaaS product or service that your customers can use for years. The reason for this is that HubSpot CRM helps by providing automation and alerts, allowing you to focus on the bigger picture rather than being bogged down with the details. 

You should also make sure that your website has a lead generation system or opt-in form; this will allow you to capture leads, then these leads will be imported into HubSpot CRM, which means all the data is in one place.

Agile CRM

If you’re in business, chances are you’ve considered investing your time and money into CRM software. If not, it might be time to take the leap. In today’s day and age, it is more important than ever to have the right tools for marketing, sales, and customer retention.

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If you use tools that were created before the internet boom – like pen & paper or clunky desktop software – then it may be time to consider upgrading to one of these top CRM Software solutions that allow your company to stay on top of things, even when your team members are located across the country (or continent).

There are a lot of CRM vendors out there, but all of them have one thing in common, and it’s not price. To choose the best CRM software for your business, you need to carefully consider your needs. Remember that not all CRM software is created equal, both in feature set and ease of use. It’s important that your company has the right results for marketing and sales because if you’re not getting leads from your CRM system, then you’ll lose money from having a bad system.

Many different pieces of software worked for specialized purposes. Still, the problem was that if you needed to do something outside what the software had been designed for, you had to hire an outside vendor. That’s not ideal because you’ll pay a high premium for someone who does nothing but work with your system.

Effective CRM software aims to handle all your customer interactions so that you never miss out on any leads or deals. It should do this seamlessly and have an intuitive user interface so that you can use it on your own after the first time. 

You will get the most out of your CRM software if you develop a workflow that allows all of the different employees to be working in unison. You should also have a system to match your interactions with content, like emails, meeting notes, etc., so that no time is spent documenting things when they can be worked on.

If you have an effective CRM solution, you’ll also want to consider how you wish to manage all of your data.

Freshworks CRM

Freshworks CRM is the best platform for Sales, Marketing, and Service teams to track their pipeline and make informed decisions. To do so, it integrates with existing applications like Zoho CRM or Microsoft Dynamics and its platform to provide real-time visibility on all stages of the sales cycle.

It is a one-stop solution that helps you save money by eliminating redundant applications and cutting down on people using multiple platforms. In addition, it has a very effective user interface design that helps your team not waste time but focus on doing their job.

Features of Freshworks CRM

  • Pipeline and Forecasting: The primary function of Freshworks is to help sales teams set accurate targets and meet them. It is a one-stop platform for sales, marketing, and service teams to track their pipeline using its numerous features. It enables you to track revenues, activities, and all the steps.
  • Integrations: Freshworks has integrated with many applications to provide the best solution for its users. You don’t have to worry about the integration process because Freshworks offers value-added integrations that help you to reduce your time and save money. It is a single platform that helps you integrate into perfect synergy.
  • Reporting: Freshworks provides a well-designed dashboard for all teams that includes insights about what is going on in your company, prospects and pipelines, opportunities, and recent activities of your staff. It also gives you a peek into opportunity deals and service contracts your team has initiated with partners or clients.

Pipedrive CRM

Pipedrive is a sales CRM software that optimizes the customer interaction process. Pipedrive helps your organization track everything from communication, important dates, and follow-ups.

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Pipedrive’s features span from managing contacts and opportunities to territory management and sales reports. Unique features include capturing leads in real-time with Slideshare, help teams collaborate on CRM activity with Google Drive, or using Salesforce as a process owner for CSR companies that want specialized QA over their pipeline data.

In addition to its native CRM software, Pipedrive has a Chrome app that lets you integrate with Google Docs and Sheets, allowing sales reps to interact with their leads from Google Apps.

Pipedrive is used by more than 8,000 companies today, including Sony Mobile Communications AB, Sage Software UK Ltd., Salesforce.com Inc., and VimpelCom Ltd.

Key Features of Pipedrive:

Sales pipeline visualizations and reports help you track your goals at a glance and identify opportunities to grow revenue in the sales funnel. Use Current to create personal goals for each sales rep in your organization and make sure everyone has the data they need to hit them.

Marketing campaign management from a central dashboard helps you coordinate and update all of your company’s marketing campaigns, such as email, social media, or print. 

Once you’ve distributed your campaign, Pipedrive can track everything from event response to click-through rates on your landing pages and optimize your next marketing campaign to get more qualified leads.

CRM software for small and medium-sized businesses with powerful tools for managing customer relationships in one place. Use Pipedrive to build customer profiles, identify the value of different customers and track the status of each interaction.

Pipedrive is a powerhouse CRM tool that has been built for sales teams by sales teams. Its user-friendly interface and free trial make it one of the most popular CRM tools on the market today.

Key Features of Pipedrive:

Pipedrive is the only CRM system that lets you map 1:1 with Salesforce.com and generates a clickable map from your Pipedrive account to view all records in Salesforce.com at a glance, eliminating any need for double entry or manual workarounds.

 Close CRM

Its goal is to be the most innovative and customer-centric organization in the CRM space. Close has created an intuitive, easy-to-use platform that enables companies to succeed with customer relationship management (CRM). The Close CRM platform puts all of your vital data at your fingertips, empowering you to make informed business decisions. 

The following are the priorities of Close CRM:

Faster results: The Close CRM platform works faster and better than any other tool in the industry. With our new Single-click Scheduling, you can schedule your customers with one click. This is a 5x improvement over typical scheduling tools in the CRM space. In addition, we provide a graphically-enhanced workflow with intelligent optimization tools that optimize your workflow to maximize efficiency.

Higher efficiency: Close uses intuitive UI, which maximizes usability and minimizes training requirements. This allows users to become productive more quickly and make more meaningful contributions to the company.

Higher productivity: The Close CRM platform is built with an underlying architecture that can scale to meet the needs of your business. Since its launch in 1998, 95% of its customers have increased their productivity by a factor of two, three, or more while simultaneously reducing their cost structure. 

More predictive: Close provides a real-time view of customer behaviors. In addition, we provide unlimited integrations and the ability to add custom functionality directly into your account. With these features, your business will grow with greater accuracy and be more responsive to changing needs.

Better ROI: Close CRM empowers you with the tools you need to create sustainable growth by delivering accurate revenue forecasting, improved sales productivity, and higher profitability. Your organization will have access to superior data while driving top-line revenue growth and improving bottom-line profitability.

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Bitrix24 CRM

Bitrix24 CRM Software is best for teams, businesses, and organizations working with customers, prospects, and partners on a daily basis to keep the communication flowing and better manage their relationships. Any team member can access all customer data from all available channels for the first time ever.

The full version of Bitrix24 CRM Software presents an end-to-end solution for managing contacts, tasks, and communications, as well as tracking leads and converting them into sales opportunities. 

It is the first CRM of the social era, where information is shared between the entire sales team, regardless of their physical location. Bitrix24 CRM Software enables both small and large companies to scale their sales operations and organize any type of user-driven workflow.

All Team members can view the real-time status of all current tasks, offers, and events for each contact. In addition, Bitrix24 CRM Software allows for creating sales forecasts and calculating the probability of closing deals with selected contacts.

The system is easy to use, install and customize. It provides companies with a comprehensive system for managing prospects, partners and customers regardless of the size of their sales team or the volume of data they handle. 

Flexible pricing allows an adapted solution that matches different business requirements. In addition, this CRM can be deployed on-premise or in the cloud across multiple platforms, including Windows, Linux, and Mac, with built-in mobile support on Android tablets and iPads as well as iPhone and iPad devices.

Nextiva CRM

Nextiva CRM is a web-based customer relationship management system that makes managing your customer interactions easy. Sign up for a free trial of Nextiva CRM to see how it can empower your business.

A successful business needs two important things: customers and employees (in that order). You may think employee management means providing benefits or scheduling vacation time, but this is only a surface-level aspect of employee engagement. In order to be a successful business, you must generate a healthy stream of leads, which translates into keeping your customers happy and engaged.

In order to do this successfully, you will need an efficient system to manage your customers and employees. That’s where Nextiva CRM Software comes in.

Nextiva CRM offers a complete suite of solutions to help small businesses manage their customers and employees in ways they never could before. Focusing on the customer experience first, Nextiva provides a web-based solution that makes it easy for you to discover and engage with your target audience.

Freshworks CRM

Freshworks is one of the fastest-growing enterprise cloud 2-sided marketplaces for small and medium-sized businesses (SMBs) with customers in 140+ countries and 26 languages worldwide. With our model, we deliver everything for less than 1% of what traditional software vendors sell it for – or nothing at all if you find better pricing from a competitor.

Freshworks CRM is a set of software that provides the tools to allow an enterprise to run its business. The Freshworks CRM solution consists of six modules: email, calendar, contact center, call center, marketing campaigns and analytics.

Salesflare CRM 

Salesflare CRM is the easiest and most effective way to make more of your precious time. It connects you with the clients you want and needs while filtering out those who don’t meet your criteria. In this way, it is possible to free up a lot of time and focus on other things that will help your business grow.

Salesflare’s state-of-the-art technology helps managers go after the right leads in a timely manner, and its customizable templates mean there’s no shortage of ways for each individual to get their work done efficiently.